FAQ

ReviveRX Frequently Asked Questions

How do I get a prescription fulfilled?
  • Provide the prescription drug name(s) or click “Get Started”
  • Enter required information
  • ReviveRX will take it from there
How much will my prescription cost?
  • ReviveRX offers low cash pricing for all their generic medications.
  • ReviveRX allows you to compare generic medication pricing with Brand name.
Can I transfer my current prescription to ReviveRX? Yes
  • From the “Patients” drop down menu select “Transfer Prescription” or click “Get Started”
  • Provide the prescription drug name(s)
  • Enter required information
  • “Is this a prescription transfer”, select “Yes”
  • Enter pharmacy name and phone number
  • ReviveRX will take it from there
How long will it take for my prescription to arrive?
  • USPS ground – 3 to 5 business days
  • Expedited delivery – 1 to 2 business days
  • Overnight – next day if submitted before 1:00pm CST.
How do I pay for my prescription?
  • Credit/debit Card
  • HSA or FSA funds
How many states do you mail to?
  • 37 states
  • All 50 planned by the end of 2022
Do you accept insurance? No
  • ReviveRX will work with you by providing a detailed invoice for you to submit to your insurance company.
  • Cash based pricing usually results in costs’ lower than your insurance co-pay or co-insurance deductible.
Do you compound medications? Yes
  • ReviveRX is a premier compounding pharmacy offering Sterile, and Non-sterile compounding services.

FAQ Physician

How does ReviveRX receive prescriptions?
  1. E-prescription
  2. Fax
  3. Email
  4. Telephone
Does ReviveRX compound medications? Yes
  • Sterile and non-sterile compounding
    1. ISO 5 certification
    2. USP 795, USP 797 and USP 800 compliant
    3. Follow cGMP processes and procedures for compounding
    4. TOMI SteraMist decontamination system
    5. 100% pass rate sterility compliance testing
    6. Oral capsules, tablets, lozenges, and liquids
    7. Topical creams, ointments, sprays, and gels
    8. viii.Sterile Injectables, Sterile Pellets
  • Specialty areas of expertise include:
    1. Urology
    2. Men’s Health
    3. Women’s Health
    4. Hormone Replacement Therapy
What are the advantages of using ReviveRX?
  1. Electronic Prescribing
  2. Order Fulfillment Status
  3. Order Tracking
  4. Enhanced Patient Communication
  5. Increase Follow-Up Appointments
  6. Enhance Prescription Compliance

FAQ Broker / Consultant

What advantages do my clients have with ReviveRX?
  1. Reduced pharmacy spends for the employee and employer
  2. Full transparency on drug costs
  3. Class leading customer service representatives
How do my clients sign up?
  • Employers sign up via the partner portal
  • Your office enrolls the employer and ReviveRX takes it from there
  • Employees will need to register and submit prescriptions individually
Is there reporting available?
  1. Track pharmacy dollars as they are spent. No waiting for insurance reimbursements.
  2. Drug classification and cost reports available
  3. Break downs, quarterly, and annual reports
What are the costs?
  1. No cost to the employer or employee to sign up
  2. No cost to the Broker or Consultant
  3. No contracts or obligations
Is there a large amount of administrative work?
  1. Employer information is all that is required
  2. Each employee becomes an individual patient of ReviveRX.
  3. Drug type and cost are reportable for the employer.
Is there a minimum size of employer to enroll?
  1. No size minimum or maximum
What benefits are available to my agency?
  1. A differentiator in the health insurance offerings
  2. No cost for your client or your office
  3. Reduced administration on pharmacy coverage
  4. Partner recognition programs available

FAQ Discontinuation

Discontinuation of Certain Products
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